The following policies are effective June 1, 2018.
At Medcoi LLC, which you can access via medcoi.com, safeguarding the privacy of our patients, clients, and visitors is paramount to us. We understand the importance of privacy in the digital age, and this Privacy Policy outlines the types of information we collect and how we utilize it.
Our commitment to transparency means that we're here to address any further inquiries or provide clarification about our Privacy Policy. Please don't hesitate to reach out to us via email at support@medcoi.com if you have any additional questions or need more details. Your privacy and peace of mind are our top priorities.
We established Medcoi with a mission to provide essential healthcare services to those in genuine need, ensuring accessibility and support every step of the way. Our platform aims to empower users by offering:
(a) Access to reliable answers for common health queries,
(b) Connection with individuals who can offer insights and support in navigating your health journey,
(c) Access to qualified healthcare professionals who can provide personalized assistance, and
(d) The opportunity to invest your time wisely in your well-being.
As a user, you have full control over the information you choose to share publicly on our medical platform. While our communication system facilitates private person-to-person data transmission, rest assured that disclosing personal information is entirely optional. Our dedicated team is available to offer guidance on when and with whom to share your data, ensuring that your privacy and security are always prioritized
In essence, Medcoi is designed to cater to a broad audience, although specific online activities pertaining to medical analysis and prescription may not be appropriate for children and adolescents. Revealing personal details such as your address, phone number, or birthdate could potentially expose you to the risk of identity theft. If you are under 18 years old, we advise against sharing sensitive information or engaging in discussions that may make you uncomfortable. It's important to trust your instincts and decline any requests or interactions that feel offensive or unsettling to you. Your safety and well-being are our top priorities.
When you visit Medcoi LLC for medical and healthcare services, you provide us with personal information that you knowingly choose to disclose, as well as information about your activity on MEDCOI, which we collect
When you share your personal information with us on our secure medical site, rest assured that it's safeguarded with the utmost care. Our platform is designed to ensure that your data is handled securely, providing you with a level of protection that surpasses typical online interactions.
Submitting your information through our forms is akin to entrusting it to a highly secure system. Once you submit a form, your data is securely stored and transmitted to the appropriate department or doctor, ensuring that it reaches the intended recipient safely and efficiently.
We provide users and patients with clear and tailored forms to submit individualized personal information based on their specific needs. Whether you're submitting a case report to obtain a digital health ID card or seeking a signed medical prescription, each form is meticulously crafted to serve its intended purpose.
Consulting with a doctor through our platform is a distinct experience from casual online communication. Our consultation services are designed to provide you with professional guidance and medical expertise tailored to your unique health concerns. Clear instructions are provided every step of the way, ensuring that you receive the assistance you need in a seamless and efficient manner.
Please note that when you post details or submit conditions on the Site, you do so at your own risk. While we advise against disclosing personal information to other users, it's important to recognize that no security measures are infallible. We cannot control the actions of other users, and therefore, we cannot guarantee that information you post on the Site will not be viewed by unauthorized individuals. We are not liable for any circumvention of privacy settings or security measures on the Site. You understand and acknowledge that even after removal or termination of your account, copies of User Content and your previous actions may remain viewable in cached and archived pages.
Any improper collection or misuse of information provided on MEDCOI LLC is a violation of our Terms of Service and should be reported to us. Please do not hesitate to contact us through email at support@medcoi.com.
If you opt to use our invitation service to inform a friend about our medical services, we will request information needed to send the invitation, such as your friend’s email address. We will then send your friend an email or instant message in your name inviting them to visit the site, and may send up to two reminders.
Additionally, MEDCOI doctors and online support teams may collect information about you from other sources, such as newspapers, blogs, and instant messaging services, in order to provide you with comprehensive healthcare services and support.
Medcoi LLC adheres to standard procedures for utilizing log files, a practice common among hosting companies and integral to hosting services' analytics. These log files record visitors' interactions with our website, capturing data such as internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and, potentially, the number of clicks. It's important to note that this information is not associated with any personally identifiable data.
The primary objective of collecting this information is to analyze trends, administer the site, track users' navigation on the website, and compile demographic insights. These analytics enable us to enhance our platform's performance, optimize user experience, and tailor our services to better meet the needs of our visitors and patients
Like any other website, Medcoi LLC uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Ensuring the safety of children online is paramount to our mission. We urge parents and guardians to actively engage in and supervise their children's online activities.
Medcoi does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided such information on our website, we urge you to promptly contact us. Rest assured, we will make every effort to swiftly remove any such information from our records.
When you register, you are bound by our User Agreement and acknowledge reading our User Privacy Notice. It's important to note that we operate two distinct systems: health accounts, accessible through a QR-code based authentication system, and shopping accounts, which are created and accessed through secure scripts utilizing up-to-date PDO and MySQLi queries to ensure robust security, responsiveness, and fast accessibility.
Your profile information and email address are not publicly displayed to other users. Unless you choose to share your personal information with other users, only your account ID will be visible. Occasionally, we may use your name and email address to send notifications about new services offered by Medcoi that we believe you may find valuable.
Additionally, we may use your mailing address information to send you a PIN code required for payment activation. If you opt for a check payment, we will send the payment directly to you.
From time to time, Medcoi may send you service-related announcements as part of the general operation of the service. While you can generally opt out of such emails by adjusting notification settings under the "My Account" tab, please note that Medcoi LLC reserves the right to send you important notices about your account, even if you opt out of all voluntary email notifications.
Information collected from our online department may also be utilized in accordance with our privacy policies and procedures.
Medcoi LLC will not share information in your profile with third parties.
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
You may consult this list to find the Privacy Policy for each of the advertising partners of Medcoi.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Medcoi, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Medcoi LLC has no access to or control over these cookies that are used by third-party advertisers.
Medcoi's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?
Medcoi LLC may contain links to other websites. We are of course not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to visit any website they find on MEDCOI, make sure to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by Medcoi LLC.
Users have the flexibility to edit or terminate their accounts at any time, whether it's their health accounts or their shopping accounts. However, in the event of a tragedy such as the passing of an account holder, a first-line relative can request the termination of the deceased person's account. To initiate this process, please reach out to support and be prepared to provide documentation to verify your identity and confirm the deceased individual's status. We take privacy and security seriously and will handle such requests with sensitivity and care.
Please note that removed information may still exist in backup copies for a reasonable period, although it will not be accessible to other Medcoi LLC members.
You generally cannot remove information that was shared by starting a post, submitting or rating a comment, especially when you make use of the communication features to share information with other individuals (e.g., sending a personal message to another Medcoi user)
All data entered by our users (excluding certain payment information) is securely stored on Medcoi LLC servers. Our servers are located in the United States and are managed by a reputable hosting company. This hosting provider is responsible for regularly patching and updating the servers to mitigate potential security threats and ensure that only authorized individuals, vetted by Medcoi LLC staff, have access to the Medcoi database.
Operating two systems simultaneously presents a unique challenge, but it's a necessity driven by stringent regulations and our unwavering commitment to safeguarding patient privacy and data security. On one hand, we have the imperative to facilitate seamless ecommerce transactions, ensuring that you receive your medical products promptly and efficiently. This requires sharing certain details, like your shipping address, with trusted delivery services to ensure timely delivery to your doorstep.
However, juxtaposed with this commercial aspect is our solemn duty to uphold the sanctity of the doctor-patient relationship and protect the confidentiality of your medical data. We adhere strictly to legal mandates that prohibit the disclosure of sensitive medical information without your explicit consent. This means that while we prioritize the smooth functioning of our ecommerce operations, we take extensive measures to fortify the security of the Medcoi Health Account, where your personal health information resides.
Our commitment to data protection is unwavering. We invest significant resources into implementing robust security measures, employing cutting-edge encryption technologies, and adhering to industry best practices to safeguard your sensitive medical data. Your trust is paramount to us, and we spare no effort in ensuring that your privacy is safeguarded at every step of your interaction with our platform.
Our system stands out for its innovative approach to data security, setting a new standard in safeguarding sensitive medical information. Unlike traditional centralized data servers, our platform operates on a decentralized model that enhances security and confidentiality. At its core is an individualized connection model, where each doctor-patient interaction is encapsulated within its own secure cell.
This unique architecture ensures that medical data is not stored in a centralized repository vulnerable to large-scale breaches. Instead, data is compartmentalized into discreet cells, with each cell representing a connection between a doctor and a patient. Access to these cells is strictly controlled through a robust QR-code authentication system, limiting access solely to the involved parties.
Even in the event of a breach, our decentralized approach minimizes the impact, as the compromised access is confined to the specific cell in question. This means that even if a hacker were to gain unauthorized access to a patient's medical history, the remaining accounts and data cells remain securely insulated from any potential breach.
Furthermore, our proactive measures extend to the database level, where data is serialized, encoded, and stored in a format designed to resist exploitation or unauthorized access. Specialized functions and decoders are employed to securely fetch and transmit data, further fortifying the integrity of our platform.
In essence, our system represents a paradigm shift in data security, leveraging decentralized architecture and robust authentication mechanisms to safeguard the confidentiality and privacy of our users' medical information. Your trust and privacy are paramount to us, and we spare no effort in ensuring that your data remains protected against all potential threats.
Medcoi takes appropriate precautions to protect our users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number or your password), that information is always entered and processed at online payment system services such as Paypal or 2Checkout or others that are used to perform transactions. Before initiating payment to Medcoi LLC make sure to read Terms and Privacy policy at Paypal.com and 2Checkout.com.
Because email and instant messaging are not recognized as secure communications, we request that you do not send private information to us by email or instant messaging services. If you have any questions about the security of Medcoi LLC Web Site, please contact us through the Contact us form or via Medcoi email published on the Site.
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.